Position:              Assistant Audience Services Manager

Department:      Marketing

Reports to:          Audience Services Manager

Status:                  Full-Time Annual – Exempt

 

Milwaukee Rep has an immediate opening for a self-motivated, detail-oriented ticketing professional. The Assistant Audience Services Manager provides quality patron services for the more than 600 performances presented across four venues. Ticket Office and management experience are required. Strong customer service and buy in to a cross-sell and up-sell culture is absolutely essential. Familiarity with Tessitura is highly preferred. The Assistant Audience Services Manager manages a medium size Ticket Office of seasonal; part-time Ticket Reps. This is a full time, 40 hour per week position, which will include working nights and weekends. Applicant will have 2-3 years professional theatrical Ticket Office experience, ideally within a not-for-profit theatre company, cultural organization, or similar entity, with demonstrated success in sales and team management. Knowledge of Tessitura preferred but not mandatory. Applicant should be reliable and punctual with a positive outlook. Other qualities the applicant should possess include an honest and trustworthy nature, the instinct to go the extra mile, extremely sharp computer and customer service skill, a confidence and competence in math and problem solving skill, meticulous organizational skills and excellent time management.

 

Deadline to apply is Friday, June 16, 2017. Interested candidates should send cover letter, resume, and salary requirements to rrichter@milwaukeerep.com or Assistant Manager Search, Milwaukee Rep, 108 E. Wells St, Milwaukee, WI 53202. No phone calls please. Position salary range is high 20’s. For a full job profile visit www.MilwaukeeRep.com.

 

Milwaukee Repertory Theater is an Equal Opportunity Employer and is dedicated to building a culturally diverse and equitable environment and strongly encourages applications from a broad spectrum of people including women, people of color and other minorities. Applicants from populations underrepresented in the theatre field are strongly encouraged to apply.

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